Slifax Pvt Ltd ("NTree Mart," "App," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our services, visit our website (Slifax.com), or interact with us in any other way (collectively, the "Services"). By using our Services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use our Services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal, regulatory, or operational reasons. When changes are made, we will post the revised version on our website and update the "Last Updated" date accordingly.

How We Collect and Use Your Personal Information

We collect personal information in various ways depending on how you interact with our Services. This information is used to communicate with you, improve our Services, fulfill our legal obligations, and protect our rights and those of our users.

Personal Information We Collect

• Contact details: Name, address, phone number, and email.
• Order details: Billing address, shipping address, payment confirmation, and transaction-related details.
• Account information: Username, password, security questions, and other authentication details.
• Customer support data: Any information you provide when communicating with us.

Information We Collect Automatically

• Usage data: Device details, browser type, IP address, network connection, and interactions with our Services.
• Cookies and tracking technologies: We use cookies, pixels, and similar tools to collect data about how you use our Site.

How We Use Your Information

• Providing Services: Processing orders, managing your account, handling payments, and offering customer support.
• Marketing and Advertising: Sending promotional messages and displaying relevant ads.
• Security and Fraud Prevention: Detecting and preventing fraudulent or illegal activity.
• Service Improvement: Enhancing user experience and improving our Services.

Sharing Your Information

We may share your personal information with third parties, including:

• Service providers: Payment processors, IT service providers, and customer support services.
• Marketing partners: For advertising and promotional purposes.
• Affiliates: Within our corporate group for business operations.
• Legal and compliance purposes: If required by law, court order, or to protect our rights and interests.

We do not sell or share your sensitive personal information without your consent.

Children’s Privacy

Our Services are not intended for children. We do not knowingly collect personal information from individuals under the age of 16. If you believe a child has provided us with their information, please contact us to have it removed.

Security and Data Retention

We implement reasonable security measures to protect your data. However, no system is completely secure. We retain your information as long as necessary for business and legal purposes.

Your Rights

Depending on your location, you may have rights regarding your personal information, including:

• Access: Request details about the information we hold about you.
• Correction: Request corrections to inaccurate data.
• Deletion: Request deletion of your personal information.
• Data Portability: Request a copy of your data for transfer.
• Restriction of Processing: Request limitations on how we use your data.
• Withdrawal of Consent: Withdraw consent where applicable.

To exercise your rights, contact us using the details below. We may need to verify your identity before processing your request.

International Data Transfers

We operate globally and may transfer, store, and process your personal data in countries outside of your country of residence. These countries may have data protection laws that differ from those in your jurisdiction.

When we transfer your personal data internationally, we take appropriate measures to ensure that it is protected in accordance with applicable data protection laws. This includes:

• Adequacy Decisions: Where applicable, we rely on decisions by relevant authorities confirming that certain countries provide an adequate level of data protection.
• Standard Contractual Clauses (SCCs):For transfers to countries without an adequacy decision, we use Standard Contractual Clauses or other legally recognized mechanisms to ensure appropriate safeguards.
• Binding Corporate Rules (BCRs):If applicable, we implement Binding Corporate Rules approved by data protection authorities to safeguard international transfers within our corporate group.
• Other Legal Mechanisms:In cases where these mechanisms are not applicable, we will request your explicit consent or transfer data in accordance with permissible exceptions under relevant laws.

Contact Us

IIf you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, you can contact us using the details below:

Email: Info@Slifax.com

Phone: +91-9704624881

We will make every effort to respond to your inquiries in a timely manner and in accordance with applicable laws.